July 2nd
Good morning. Find some tasks below.
Main Tasks
- Importing laptop assets
- "Tech debt" - Web Help Desk reports
- Importing laptop assets
- Web Help Desk reports
- Summer Maintenance
I believe you all started on this yesterday and made progress. Thank you for doing so. Continue to finish up work here.
As I mentioned there are certain fields that are required to be filled out, along with others than concern us (MAC & WiFi MAC, serial number, etc).
You may also refer to other Asset Type: Laptops in WHD to see what other fields were filled for laptops.
- Download the template linked here.
Once you've filled it out, please send it to me and copy Mr. Machuca and Mr. McKee via email so that we may review it and perform an import.
As mentioned, these are reports that are pulled from the Intranet that highlight any incorrect or missing field data for specific assets.
I am currently working with Mr. Croce to give you access to those reports in the Intranet, so look out for that.
Once you do, we can start focusing on Assets Missing Data.
Update: Thanks to Mr. Croce, you all now have access to the WHD Reports here.
During the summer, we like to take advantage and perform A/V maintenance on projectors and other equipment in classrooms, conference rooms, and the auditorium.
A/V maintenance consists of cleaning out filters, testing all A/V connections, etc.
We usually create tickets to track each room separately that lists all the A/V equipment that pertains to that room.
Once these tickets are created, you may start to slowly chip away at them. Mr. Machuca and I will work on creating these bulk tickets.
To give you and example, you can refer to ticket 34147 in WHD, or go to Tickets > Advanced Search > Subject : Contains : "Summer AV maintenance"
As always, let us know if you have any questions.