Skip to main content

July 31st

· 2 min read

Tasks​

  • Zoom Phone Go Live
  • Some Tickets

Phone Distribution​

Right now, we should have all new phones in their respective locations (Common Areas, Offices). Now, today is when we connect them all. If there any CAs/offices/users who haven't been delivered their phone, we can take care of that today.

Phone Hotline Cards​

I will print out the updated phone hotline cards, which have been updated to reflect our new Help Desk line 2000. I will first print them on regular paper. Then, make sure to put it in front of the perforated cards to make sure it fits nicely on there. Once it looks like it'll fit nicely, we can print it on the perforated cards The perforated cards are in the cabinet where we keep batteries, on the left side. Please place them in tray 1 of the copier.

Tasks​

Due DateTaskNotes
DID'sFinish testing DID's and sheet report
PendingCisco phonesStore and audit Cisco Phones
7/30/2026Store Formlabs 3D printerWe need to get it out of the Head End Room. update in WHD
7/30/2026Collect all stored 5th Floor WAPs.Label them with Network Name. Ask Facilities to bring all the WAPs they collected to IT Office. Use our lists of assets to collect as a checklist.
PendingTake e-waste pile to tunnel Items are currently in a pile by IT Office door.

July 30th

· 2 min read

Tasks​

  • Zoom Phone Go Live
  • Some Tickets

Phone Distribution​

Right now, we should have all new phones in their respective locations (Common Areas, Offices). Now, today is when we connect them all. If there any CAs/offices/users who haven't been delivered their phone, we can take care of that today.

Phone Hotline Cards​

I will print out the updated phone hotline cards, which have been updated to reflect our new Help Desk line 2000. I will first print them on regular paper. Then, make sure to put it in front of the perforated cards to make sure it fits nicely on there. Once it looks like it'll fit nicely, we can print it on the perforated cards The perforated cards are in the cabinet where we keep batteries, on the left side. Please place them in tray 1 of the copier.

Tasks​

Due DateTaskNotes
7/30/2026Store Formlabs 3D printerWe need to get it out of the Head End Room
7/30/2026Collect all stored 5th Floor WAPs.Label them with Network Name. Ask Facilities to bring all the WAPs they collected to IT Office. Use our lists of assets to collect as a checklist.
PendingTake e-waste pile to tunnel Items are currently in a pile by IT Office door.

July 29th

· One min read

Tasks​

  • Phone Distribution
  • Some Tickets

Phone Distribution​

'Touring Spaces'​

Make sure to go around the spaces and check to see where everyone is sitting in their temporary spaces since a lot of folks are spread out. You can also refer to the Cisco phones already on their desks since they're names are already on it.

Update: We'll talk more about what we learned about our Go Live process. Essentially, these phones can be connected as they have dialing out (911) capabilities and dialing to extensions.

Some Tickets​

Check out the bolded tickets below that require immediate attention:

  1. 36645
  2. 36098
  3. 36294
  4. 35952
  5. 36162

July 28th

· One min read

Tasks​

  • Phone Distribution

Phone Distribution​

'Touring Spaces'​

Make sure to go around the spaces and check to see where everyone is sitting in their temporary spaces since a lot of folks are spread out. You can also refer to the Cisco phones already on their desks since they're names are already on it.

July 27th

· One min read

Good morning. Find some tasks below.

Tasks​

  • REACH IDs
  • Summer Institute Equipment
  • Library Computers

REACH IDs​

By today, we should have photos for new IDs for REACH to then handoff tomorrow. The ID printer currently lives in the Dean's Office. Once I have the photos uploaded, it'd be great if one of you can help me retrieve those prints.

Summer Institute Equipment​

Let's store all summer Institute equipment. Monitors, keyboards, mice in 311. They should get organized a bit. Need to get these out to make room for REACH. This should be completed today.

Library Computers​

The keyboards/mice should be neatly reconnected to all library computers by end of today.

July 24th

· 2 min read

Good morning. Find some tasks below.

Tasks​

  • Priority: REACH Id's
  • Phone sunset plan review
  • Assets missing data
  • Some tickets cont.

Underneath my monitor, there is a pile of ID's. Take a look at the link here and verify if we have these ID's.

July 23rd

· One min read

Good morning. Find some tasks below.

Tasks​

  • Phone sunset plan review
  • Assets missing data
  • Some tickets

Let's review this today and make any changes to the plan/doc here

July 22nd

· One min read

Good morning. Find some tasks below.

Tasks​

  • Phone Provisioning
  • Assets missing data
  • Some tickets

Mr. Machuca and I now expanded the scope and all Poly Phones have reserved IP addresses. I have updated this in the Web Help Desk to reflect this change. So, let's continue to connect/ provision these phones. As you are connecting the phones, confirm the IP address by referencing the Help Desk using the asset tag number. FYI, all poly phones contain the 10.10.1.x address.

July 21th

· 3 min read

Good morning. Find some tasks below.

Tasks​

  • Cisco phone “sunset”
  • Assets missing data
  • Some tickets
  • Phone Provisioning

Let's meet to talk a little more about the plan to about sunsetting our current Cisco phones. Look out for a Zoom invite.

As an FYI, here is what Vincent set up as a plan so far:

Hi everyone,

Here is a draft of the plan for the rollout of our new Zoom phones:

Swap-Out Process: The physical transition is straightforward. We are simply unplugging the old Cisco phones and plugging in the new Poly phones with the old Ethernet cable. No new cables are required.

Logistics & Disposal: Because the old Cisco phones do not fit into the new Poly packaging boxes, we have set up the following collection process:

  • Floor-by-Floor Collection: Our interns will move floor-by-floor with a moving cart in the hallway to collect the old Cisco phones as they are removed.
  • Storage: After completing each floor, the interns will return the cart to the IT Office (Room 212) to unload the old phones.

Staff who can't be at their offices: For teachers and staff not able to be at their offices due to the construction:

  • Your new Poly phone will be temporarily set up at your current, temporary location.
  • Once construction finishes, the phones will be moved to the teachers' permanent location. We estimate this second part will take place around the middle of August. `

July 20th

· One min read

Good morning. Find some tasks below.

Main Tasks​

  • Continuing Provisioning Zoom Phones
  • Assets missing data

Let's continue to provision these phones. We can keep connecting user phones and start on Common Area Phones as well. I've cleared most addresses in the dynamic address pool.